// staff handbook

Staff Handbook

Read this in full before taking any moderation action. Ignorance of these guidelines is not an excuse.

This handbook is mandatory reading for all staff. Failure to follow these guidelines may result in a staff strike or removal.

Introduction

This handbook explains the expectations, responsibilities, and moderation procedures for all staff members. Staff are responsible for maintaining a safe, respectful, and enjoyable community environment. All moderation actions should be handled fairly, calmly, and consistently.

Staff should always aim to de-escalate situations, avoid arguments, and enforce rules without bias.


Staff Responsibilities

Staff members are expected to:

  • Enforce all server rules fairly and consistently
  • Remain calm and professional when dealing with members
  • Avoid escalating conflicts or engaging in arguments
  • Document warnings or punishments when possible
  • Ask higher staff or management for help if unsure about a situation
  • Treat every member with respect regardless of personal opinions

Staff members represent the server and should always set a good example.


Punishment System

Moderation actions should generally follow this structure unless the situation is severe:

Step 1
Warning
A verbal or written reminder of the rule that was broken.
Step 2
Timeout
Temporary mute from chatting in the server.
Step 3
Kick
Removed from the server but able to rejoin.
Step 4
Ban
Permanent removal. Proof is required for every ban.
📷

Always have proof of any ban. You will be asked for it — failure to provide proof after banning someone will result in a punishment.


Rule Enforcement Guidelines

01Be Respectful

Members must treat others with kindness and basic decency.

Examples
  • Insulting another user
  • Harassing someone repeatedly
  • Personal attacks during arguments
1st — Warning 2nd — Timeout 3rd — Kick Repeated — Ban
02No Hate Speech or Discrimination

Racism, sexism, homophobia, transphobia, ableism, or any discriminatory language is strictly prohibited.

Examples
  • Using slurs
  • Racist or discriminatory jokes
  • Targeting someone based on identity
Immediate Ban
03No NSFW Content

All content must remain appropriate for all ages.

Examples
  • Posting explicit images or videos
  • Sexual jokes or comments
  • Inappropriate profile pictures or usernames
1st — Content Removal + Warning 2nd — Timeout 3rd — Ban
04No Spam or Flooding

Chat should remain readable and organized.

Examples
  • Sending the same message repeatedly
  • Excessive emoji spam
  • Flooding chat with caps or nonsense messages
1st — Warning 2nd — Timeout 3rd — Kick
05No Advertising or Self-Promotion

Promotion of outside platforms is not allowed without staff permission.

Examples
  • Advertising another Discord server
  • Promoting YouTube channels or Roblox games
  • Sending unsolicited advertisements through DMs
1st — Message Removal + Warning 2nd — Kick Repeated — Ban
06No Hacking, Exploiting, or Cheating

Cheating in-game or using illegal plugins on Discord — also includes promoting cheats in the server.

Examples
  • Sharing Roblox exploit scripts
  • Cheating in the game
  • Promoting exploit tools
Immediate Ban
07No Impersonation

Members may not impersonate staff or other users.

Examples
  • Changing nickname to appear as staff
  • Using the same profile picture to deceive others
  • Pretending to be another member
1st — Warning + Name Change 2nd — Timeout 1 hour Repeated — Ban 1 day
08Keep Channels On-Topic

Messages should match the purpose of the channel.

Examples
  • Posting memes in announcement channels
  • Off-topic conversations in structured channels
1st — Reminder 2nd — Warning Continued — Timeout 60s
09No Doxxing or Privacy Violations

Sharing personal information without consent is strictly forbidden.

Examples
  • Posting someone's real name, phone number, or address
  • Sharing private social media accounts without permission
Immediate Ban + Proof Required
10Follow Discord TOS & Roblox Community Standards

All members must follow platform rules. Discord Terms of Service & Roblox Community Standards.

Examples
  • Scamming users
  • Illegal content
  • Violating platform policies
Depends on severity — Timeout 30 mins to 1 hour
11Listen to Staff

Staff decisions must be respected. If a moderator tells someone to stop a behavior, they are expected to comply.

Examples
  • Continuing to argue after being told to stop
  • Ignoring moderation instructions
1st — Warning 2nd — Warning 2 3rd — Timeout 5 mins
12Use Common Sense

Not every possible situation can be listed in the rules.

Examples
  • Attempting to bypass rules
  • Intentionally disrupting the community
  • Looking for loopholes in the rules
Staff discretion depending on severity

Final Notes

By being inside the server, members agree to follow all rules listed above.

Rules may be updated or changed at any time to maintain a safe and positive community environment.

Staff should always prioritize fairness, professionalism, and community safety when moderating.